We help you keep your best customers
WHO WE ARE...
Our small team is qualified by decades of board-room experience. There are no trainees in our ranks.
Introducing Tom Lambert
Known to the American business press as the “world’s friendliest guru”, the late Professor Tom Lambert was a former regional director of the General Motors Corporation, a university professor and the author of best-selling business books.
His book, ‘THE POWER OF INFLUENCE’ underlies much of the work of TripleIC.
Introducing David Butler
David Butler was Chairman and co-founder of Butler Cox plc and the originator of the Butler Cox Foundation, the most successful IT research programme ever launched in Europe. He also served on the board of Istel Limited, on the Roskill Fraud Trial Committee and on the investment committee of the United Bank of Kuwait
Introducing René Carayol
René Carayol is chairman of TripleIC’s advisory group and its guide on all matters of strategy. He
also becomes involved in the company’s most high level and high-profile projects. Carayol is a
former main board director, a best-selling business author and a celebrated public speaker. He led
the TV series “Pay Off Your Mortgage in Two Years”. His emphasis in public speaking is on
leadership and cultural change, two essentials for Customer Engagement to work.
Introducing Hedley Basford
Hedley Basford is a chartered accountant and certified management consultant with an MBA from Cranfield. His specialist subject is business research, combining the latest online survey technology with his business experience. He is a director of Survey Innovation Limited as well as of TripleIC.
Introducing Tony Lord
Tony Lord is a Chartered Engineer experienced in high tech design, implementation and post installation support, Tony has specialised for almost 20 years in helping organisations make the best use of their information technology to support their front line teams. He is a director of Survey Innovation Limited as well as of TripleIC.
Introducing Peter Urey
Peter Urey has twenty-five years experience in Sales and Marketing, finally as Director of Hewlett Packards’s multi-million dollar Printing Division. He took a lead role in HP’s pioneering work to find, keep and clone their most profitable customers. He is an expert consultant in taking new product categories from conception to mainstream leadership.